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What is IHCS? Much more than international hotel services

What is IHCS? Much more than international hotel services

IHCS is a consulting firm specialising in hotel project management and hotel consultancy. International Hotel Consulting Services, or IHCS, was founded in 2015 by Juan Pedro Lemes. More than 26 years of experience in the hotel sector, most of them in management positions around the world, support its founder. It is precisely this extensive experience […]

IHCS is a consulting firm specialising in hotel project management and hotel consultancy. International Hotel Consulting Services, or IHCS, was founded in 2015 by Juan Pedro Lemes. More than 26 years of experience in the hotel sector, most of them in management positions around the world, support its founder. It is precisely this extensive experience in the hotel industry that allows IHCS to provide premium level international hotel services to its clients, positioning itself as one of the most prestigious and leading international hotel consultancies today.

The range of services offered by IHCS is extensive, covering from the development of hotel projects to consulting for the different needs of a hotel: development of revenue management strategies and sales increase, improvement of service quality, on and offline marketing, staff training…

The mission of IHCS is clear: to provide a quality service that promotes the success of our clients and their business. This commitment to the success of the projects that IHCS develops is what inspires us to continually improve and surpass ourselves, with the aim of offering a comprehensive service that, far from remaining on the surface, covers all aspects of the project.

What is IHCS? Much more than international hotel services

IHCS is much more than a hotel consulting firm: it is synonymous with many values that we hold as our hallmark and that make us a premium consultancy on a national and international level.

Quality

The quality of our services as a hotel project management company is the cornerstone of IHCS. Our commitment to our clients is excellence, not only in results, but also in every step of the project.

At the same time, our dedication to providing the highest quality to our clients leads us to act out of genuine commitment and enthusiasm for each project, as well as absolute transparency.

Finally, we cannot understand quality without creativity and innovation, both of which we incorporate in all our projects and which allow us to make a difference.

 

Customisation

For IHCS, the focus is on the people behind each project. That is why our relationship with our clients is based on fluid, two-way communication. Establishing bonds of closeness and trust with our clients is fundamental for us, as it allows us to get to know their project and their expectations in depth, thus being able to offer tailor-made advice.

Personalisation also applies to the project at hand. As part of its commitment to the highest quality, IHCS offers its clients completely personalised projects, tailor-made to their needs, following numerous conversations that have allowed us to get to know their needs and objectives in detail.

 

Comprehensive service

IHCS offers its clients more than just a project: it always goes one step further and provides a comprehensive service that encompasses the implementation of the strategy involving the entire staff and, subsequently, control of the analysis of results. This means that, beyond presenting a project, IHCS gets involved in the results, working together with the hotel staff to manage it correctly and implement all the relevant changes and developments.

The ultimate goal of IHCS is to offer a quality service that allows us to maintain customer satisfaction and the reputation of the hotel over time; we are not talking about temporary solutions, but sustained over time.

 

In-depth industry knowledge

IHCS is an international hotel project management company formed by professionals in the hospitality industry, with years of experience behind them. This allows us to have a deep knowledge of this sector, its specificities and all the new developments that arise, which results in a fully specialised service, capable of offering successful solutions.

 

International success

IHCS is an international consultancy that has developed more than 200 successful projects all over the world. Our international presence allows us to stay at the forefront of the industry and its trends, which we then apply to our projects to ensure their success.

 

There are many values that define what is IHCS and its quality standards. At IHCS, we focus on offering an innovative service that allows our clients to stand out from the competition and position themselves as market leaders. This is because we believe that our clients’ success is also our success.

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