Home » Hotel Management

Hotel Management

Hotel quality management systems

Hotel quality management systems

Service quality is always a winning strategy when it allows us to combine differentiation and cost reduction actions, that is, to be more competitive. In service companies, and especially in hotels, two or more hotels can offer the same services but different quality of service. It is in service differentiation that we can add those […]
Hotel Management
More information
Objectives of Hotel Management

Objectives of Hotel Management

Hotel management includes a whole series of processes that affect the operation of a hotel through the optimization of the hotel’s operational procedures. It seeks to improve the effectiveness and performance of operational processes, establishes strategies to differentiate the hotel from what its competitors offer, seeks the best ways to improve the user experience and […]
Hotel Management
More information
Hotel Benchmarking: a key tool

Hotel Benchmarking: a key tool

Hotel Benchmarking is an essential tool in the hospitality industry. Well, with it you can collect and analyze information about different establishments. The purpose is to evaluate the performance of a hotel company to identify areas for improvement. With this, hotels can position themselves in the market more competitively. Through this process, you can discover […]
Hotel Management
More information
Applying the “Mystery Guest” in Hospitality

Applying the “Mystery Guest” in Hospitality

In the fast-paced world of hospitality, where every detail counts and competition is fierce, providing exceptional service is essential to maintaining profitability. Every experience counts, and customer satisfaction is the key to success. But how can we be sure that our service lives up to expectations? This is where the enigmatic “mystery guest” comes into […]
HOTEL MYSTERY GUEST
More information
What Are Guest Priorities In Hotels?

What Are Guest Priorities In Hotels?

Do you really know everything a customer needs when staying in a hotel? This is one of the basic factors that must be analyzed before setting up an establishment. Furthermore, taking into account that trends change, these priorities will also have to be reviewed on an ongoing basis. According to a study carried out by […]
Hotel Management
More information
Improving hotel management is making a difference

Improving hotel management is making a difference

The key to the success of hotel companies lies in the good use of the resources they have, having a well-trained and motivated work team, good infraestructures and quality service. THE IMPORTANCE OF A PMS Large hotel chains and independent hotels already have a complex organization by departments, most have a PMS, a software application […]
Hotel Management
More information
Hotel performance: optimize it with IHCS

Hotel performance: optimize it with IHCS

Hotel performance is associated with the property’s ability to increase average room rate and occupancy. These two metrics, known as ADR (Average Daily Rate) and occupancy rate, are crucial to lodging room profitability metrics. However, striking a balance between attractive pricing and high occupancy is a constant challenge. And it is in this context that […]
Hotel Management RevPAR
More information
How IHCS helps manage boutique hotels

How IHCS helps manage boutique hotels

Managing boutique hotels correctly is important to guarantee their success. This type of tourist establishment has emerged as a growing trend in the hotel industry. In fact, every year travelers decide to stay in search of unique and personalized experiences. The charm of boutique hotels lies in the ability to offer much more than just […]
Hotel Management IHCS
More information

Do you want to keep up to date with news and advice about the hotel sector?

We use our own cookies and those of third parties in order to analyse the browsing of users and improve our services. If you continue to browse, we consider that you accept their use. You can obtain more information, or find out how to change the settings, by clicking on more information