Benefits of IoT in the Hotel Industry

IT IS A REALITY THAT THE HOTEL SECTOR IS UNDERGOING CHANGES THAT GO HAND IN HAND WITH TECHNOLOGICAL INNOVATIONS. AND ONE OF THE LATEST TECHNOLOGICAL INNOVATIONS THAT IS IMPACTING THE HOTEL SECTOR HAS BEEN THE IOT. IF YOU ARE PART OF THE HOSPITALITY INDUSTRY AND WANT TO BE AWARE OF ALL THE BENEFITS OF IOT IN […]

It is a reality that the hotel sector undergoes changes that go hand in hand with technological innovations. And one of the latest technological innovations that is impacting the hotel sector has been the IoT.

If you are part of the hotel industry and want to be aware of all the benefits of IoT in hotels, we invite you to read this article, because here we explain the main advantages of this technology.

What is IoT or Internet of Things?

Before going directly to the benefits of the internet of things in hotels, it is better to be sure what we are talking about. So, the IoT (Internet of Things) or Internet of Things is defined as the interconnection of different physical objects through a network (internet).

In this network, information can be stored and collected from different devices or objects so that there is an interaction between the devices themselves and between them and us.

Now, the type of devices with IoT technology is varied, ranging from sensors to objects that we use in our home, such as a Smart TV, refrigerator, stove, and light bulbs, among others.  

4 benefits of IoT for hotels

1. More comfortable rooms

One of the main advantages or benefits offered by IoT in hotels is that it allows for turning rooms into more comfortable and convenient spaces for guests. In addition to this, there is an opportunity to offer enhanced experiences.

This benefit is shown in that guests with IoT technology can control many room functions, in an automated way. For example, there are customized functions that include smart lighting, i.e., the guest can turn on the light via voice command from their phone or tablet.

Other functions can be for the customer to control the air conditioning, heating, or TV from a specific point without having to move.  Of course, all these utilities generate comfort and convenience for the user.

2. Improvements in maintenance and repair

The improvement in the part of maintenance and repair is also part of the benefits of the Internet of Things in hotels. As previously mentioned, through the IoT it is possible to collect information from devices or objects. This in turn would be of great help for the hotel maintenance team to be aware of the operating status of, for example, an air conditioner.

In addition, IoT can work with sensors that show occupancy, water and energy usage, and lighting status, among others. This would be helpful, for example, for the cleaning staff to know when they can go to clean a certain room since it is empty.

3. Increased security

IoT in hotels also generates more security and control, since it allows the installation of automatic locks. These locks are usually opened with electronic cards that can be stored in some electronic device of the guest.

Then, users staying in a room with these IoT locks will have greater security, since they can have an application to open or lock the door.

In addition, not only the guests are going to be safer, but also the entire hotel staff. This is because IoT allows the creation of programs for connected devices, and in the event of a security breach, an alert can be triggered on devices such as phones.

4. Voice-controlled guest service

Another benefit of the Internet of Things in hotels is to provide voice-controlled guest service. That is, in this case, users have the facility to request service, order food, and book a time in the Spa or a table in the restaurant just by speaking.

That is why many hotels are already taking advantage of this benefit offered by IoT, as it is another way to generate an improved user experience.

Conclusion

IoT is a technology that is increasingly being implemented in hotel establishments. At the moment the Internet of Things is growing and innovating, so it seems to have a promising potential for the future of the hotel sector. Therefore, it becomes necessary for those who are immersed in this sector to be up to date on this technology.

On the other hand, if you are part of the hospitality industry and you require a consultation do not hesitate to contact IHCS, as we are more than willing to help you.