A hotel operator is a company that, by your side, can enhance the success of your hotel. Therefore, if you are looking to maximize revenue, ensure efficient management and provide an exceptional experience to your customers, the operator may be a good choice.
Imagine having a specialized team that takes care of everything. From the creation of a commercial strategy to the maintenance and cleaning of your facilities. A hotel operator will take care of every detail to guarantee occupancy, saving you time and effort.
On the other hand, IHCS, our hotel consultancy, offers you the key to find the perfect hotel operator for your establishment. Our years of experience in the market allow us to identify the operators that best suit your needs.
In this article we explain what a hotel operator is and how you can find one. So keep reading.
WHAT IS A HOTEL OPERATOR?
A hotel operator is defined as a company that is responsible for managing one or more hotel brands. In this sense, he is the one in charge of all the hotel services. In addition, it determines the way of being of the hotel establishment.
Therefore, a hotel operator is also responsible for defining the products and characteristics that an unbuilt hotel will have. That is, defining aspects such as architectural design, number of rooms, rates, among others. Additionally, through an in-depth study, choose the type of franchise or hotel chain of which the hotel will be part.
WHY HIRE A HOTEL OPERATOR
At this point we are going to expose some of the benefits that a hotel operator offers. Of course, these are the reasons why a hotel has to hire the services of an operator.
1. THE HOTEL OPERATOR MANAGES AND SELLS
One of the advantages that a hotel operator offers is that it is responsible for creating a commercial strategy. That is, carry out the appropriate marketing to guarantee occupancy of the hotel, resorts or any other hotel property.
In this sense, having a presence on networks and maintaining the necessary support for potential clients is key. Well, this way your property will have greater visibility and opportunities to attract clients. But all this management requires time and market knowledge. So this is where the role of the operator, or in your case, a hotel consultancy, is important to sell their hotel products.
2. THE HOTEL OPERATOR TAKES CARE OF YOUR ESTABLISHMENT
Another benefit that a hotel operator offers is cleaning and maintenance services. These are two basic aspects to keep your hotel establishment in excellent condition, so that the customer has the best experience.
At this point we can differentiate, on the one hand, the maintenance that refers to the common areas. On the other hand, the care that emphasizes the clothing, furniture, bedding, appliances, among others.
Then, the hotel operator ensures that its establishment is always clean and its facilities are functioning properly.
3. THE HOTEL OPERATOR HAS CONTROL OF THE RESERVATIONS
A fundamental and key aspect for the success of a hotel establishment is correct management of reservations. Therefore, control of clients and reservations is essential. In turn, this helps control other aspects such as the availability of dates, rates, promotions, among others.
Any management of this type requires effort, work and money, so it is a job that a hotel operator also performs.
4. IT GIVES YOU LEGAL SECURITY
The legal security of a hotel is another essential element for its proper functioning. In this case, the legal issue of a hotel establishment covers several aspects. From licenses, permits and contracts to labor rights, health, and taxes.
That whole process of staying up to date with the law is often cumbersome and complicated. But if you have a hotel operator, you don’t have to worry, because the company takes care of that.
5. GUARANTEES OCCUPANCY
One of the advantages of having a hotel operator is that the occupancy of your hotel is guaranteed. Well, these companies are structured or designed in such a way that even in the low season the hotel generates income.
In addition, operating costs are usually lower than when you contract out services such as maintenance, cleaning, among others.
IHCS CAN HELP YOU FIND A HOTEL OPERATOR
Now we are at the point of how to find or choose a hotel operator. This is where a hotel consultancy like IHCS comes into play. Well, due to its many years of experience and success in the hotel market, it can help you find the right operator.
In this case, hotel advice allows you to identify and evaluate the operators that best suit your establishment. Well, a hotel consultancy can identify the type of hotel, understand the commercial objectives and the expectations you have. This way you can determine which characteristics of the operator best suit your needs.
On the other hand, a hotel consultancy is key in the negotiation process. This is a crucial aspect, as the terms and conditions of the contract will be negotiated here. In this case, a hotel advisor has the experience that will allow you to determine, for example, what will be the best percentage or fee for you and for the operating company.
Finally, a hotel consultancy can help you with supervision and monitoring. This way you ensure that the operator complies with all the terms of the contract. Well, by having an expert in the hotel market on your side, you will have no danger of being deceived.
So if you are looking for an operator for your hotel and you don’t know how to find it. Do not hesitate to write to us, because at IHCS we will ensure that you have the best operating company with the best possible contract.