IHCS Blog

It is estimated that hotel F&B (food and beverage) sales can represent 20% of the establishment’s total income. For this reason, it is essential that hotels or any other accommodation can have a quality offer in the F&B area. There are many strategies and techniques that hotel owners can implement to improve food court revenue. […]

The staff that is part of a hotel can make the difference between success or failure. A successful tourist establishment will always have trained, dedicated and professional staff. Therefore, when developing hotel projects, the selection of personnel is essential to guarantee business growth. But how to correctly select the staff who will work in a […]

To successfully develop a new hotel project, renovation or expansion, it is essential to take into account the theme or concept of the hotel. But to conceptualize correctly, a deep analysis of the main needs of users must be carried out. The concept is the spirit or heart of your hotel. It is what identifies […]

Offering a personalized experience to customers is one of the main objectives to be met by any tourist accommodation in the development of hotel projects. So much so that customization is a key factor to differentiate yourself from the competition, capture the attention of tourists and stay at the forefront of the market. Personalized services […]

Hotel projects are important investments, so it is necessary to know how to evaluate their success. The most common thing is to analyze success through profitability, but many times this is not a simple task. It is necessary to know the best tools and indicators so that this analysis is carried out correctly. In this […]

Health tourism is a growing trend in the tourism industry. In recent years, it has become a popular option for those looking to combine tourism with medical treatments. In fact, the number of people doing this type of tourism is expected to increase. According to a report by Mordor Intelligence, health tourism is expected to […]

In hospitality, a sales strategy is a plan designed to increase a hotel’s sales and revenue. It is a tool used to identify the objectives, strengths and weaknesses of the company. Furthermore, with it it is possible to define the tactics and resources necessary to achieve the desired goals. With all this, designing an effective […]

A hotel operator is a company that, by your side, can enhance the success of your hotel. Therefore, if you are looking to maximize revenue, ensure efficient management and provide an exceptional experience to your customers, the operator may be a good choice. Imagine having a specialized team that takes care of everything. From the […]

The hotel industry is a demanding and very competitive world, where customer satisfaction is paramount. Since maintaining a prosperous and sustainable business depends on customer satisfaction. However, there are hotel mistakes that are common, regardless of the size or category of the establishment. Consequently, they negatively affect the user experience. Therefore, in this article, we […]

Knowing the types of hotel guests and the strategies to attract them can make the difference in the success of a property. In this sense, each guest is unique and has different needs and preferences. Therefore, hotels, as businesses that depend on the demand for hospitality, must guarantee that their clients enjoy an unforgettable stay. […]