IHCS Blog

Hotel forecasts for 2024 indicate changes and opportunities; after a series of challenges that marked recent years. Among these challenges, the pandemic and the impact of constantly fluctuating interest rates stood out. These factors contributed to the depreciation of hotel assets and the decline in tourism demand. However, the scenario for 2024 presents signs of […]

Luxury tourism in Spain has been experiencing exceptional growth in recent years. It is even surpassing the development of traditional tourism. Revenue from this segment has grown 5% to 8% annually over the past six years. Which means that it has thus doubled the growth rate of conventional tourism. In this article we will talk […]

Do you really know everything a customer needs when staying in a hotel? This is one of the basic factors that must be analyzed before setting up an establishment. Furthermore, taking into account that trends change, these priorities will also have to be reviewed on an ongoing basis. According to a study carried out by […]

Hotel reputation has been and is one of the most relevant parts for owners, hotel owners and operators. Thanks to the use of social networks, consumers can comment on their experiences, a key factor that can affect the reputation of the establishment. HOW DO WE ANALYZE THE REPUTATION OF A HOTEL? Hotel Marketing is constantly […]

Quality in any service has become one of the star strategies in the tourist sector. It is an element that will make a difference, within the competition between the different hotel chains and will become one of the most valued elements by tourists. Service quality management directly affects the accommodation process and the experience lived […]

In business activity, the construction of a business model is presented as a necessity and requirement to determine a higher level of certainty when making an investment. The hotel industry is the essential resource that makes up the tourist offer of a destination, in such a way that it is the offer of accommodation and […]

The key to the success of hotel companies lies in the good use of the resources they have, having a well-trained and motivated work team, good infraestructures and quality service. THE IMPORTANCE OF A PMS Large hotel chains and independent hotels already have a complex organization by departments, most have a PMS, a software application […]

Hospitality proves to be a basic factor in the satisfaction of the tourist customer, in definitely it is doing business taking care of your guests as best as possible. The term hospitality owes a lot to the Romans, deriving from the Latin “hopitium” and defining it as the virtue that is exercised by providing due […]

Low cost hotels are considered a growing trend; currently in Spain only 4% of the rooms are “low cost” type, compared to the 24% we find in countries like France or even up to 27% in the USA. Airbnb is a platform that specializes in connecting users who want to rent their homes with people […]

Today, the online tourist market has turned over and it is the online travel agencies who have become the queens of the tourist market. There is no one who knows the tourism sector better today than tour operators. With exhaustive studies of the current tourism market, tour operators are responsible for providing customers with the […]